Resort Manager
Taj Safaris · Udaipur · onsite · Posted 34d ago
Undisclosed4–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Resort Manager
Business Unit: Tree of Life Amara Resort & Spa, Udaipur
Department: General Management
Responsibilities
- Oversee the overall day-to-day operations of the resort, including Front Office, F&B, Housekeeping, Engineering, Security, and other operational functions.
- Ensure consistently high standards of guest service and guest satisfaction.
- Drive operational efficiency while maintaining the resorts service standards and brand guidelines.
- Monitor and improve guest feedback, reviews, and service recovery.
- Work closely with department heads to achieve operational and financial targets.
- Monitor revenue, occupancy, departmental costs, and operating expenses in coordination with the relevant teams.
- Ensure effective manpower planning, deployment, productivity, and workforce management.
- Lead, coach, and develop the resort team to build a strong service-oriented culture.
- Support recruitment, onboarding, training, performance management, and employee engagement initiatives.
- Ensure compliance with all company policies, statutory requirements, health & safety standards, and operational SOPs.
- Conduct regular operational reviews and implement corrective actions wherever required.
- Coordinate with corporate and support functions for smooth business operations.
- Manage vendor and external stakeholder relationships as required.
- Handle escalated guest complaints and ensure timely and effective resolution.
- Drive initiatives related to guest experience, quality improvement, sustainability, and operational excellence.
- Represent the resort professionally with guests, business partners, local stakeholders, and other external parties.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Lead CoachWorkforce Managementquality improvementOperational ExcellenceEmployee EngagementFront OfficeBusiness OperationsHousekeepingperformance managementRecruitment
About Taj Safaris
Taj Safaris
Mumbai
India
About
Taj Safaris, part of the Indian Hotels Company Limited (IHCL), is a luxury hospitality brand specializing in wildlife tourism and safari experiences. The company operates premium lodges and resorts located near Indias renowned national parks, offering guests immersive wildlife encounters combined with world-class service. With a strong focus on sustainability, conservation, and authentic cultural experiences, Taj Safaris provides career opportunities in hospitality management, guest services, culinary arts, and eco-tourism operations, supporting its mission to deliver unforgettable journeys in nature.
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