Residential counsellor

Company Description Sevalaya is a registered charitable trust established in 1988, serving communities across multiple Indian states, including Tamil Nadu, Andhra Pradesh, Karnataka, Kerala, Gujarat, Rajasthan, and Telangana. The organization focuses on education, healthcare, rural development, and welfare, and has positively impacted over 1 million individuals. Sevalaya is professionally managed and guided by a dedicated Board of Trustees from diverse professional backgrounds, all committed to social development. The organization promotes the values of Love All Serve All and actively engages with supporters through its social media presence.
Role Description The Residential Counsellor is a full-time, on-site role based in Tiruvallur, supporting residents in Sevalaya's care facilities. The role involves providing day-to-day emotional and practical support, conducting individual and group counselling sessions, and assisting residents in developing coping strategies and life skills. The Residential Counsellor will maintain case records, coordinate with social workers, teachers, and healthcare staff, and participate in care planning meetings to ensure holistic support for each resident. Responsibilities also include crisis intervention, conducting awareness sessions on mental health and well-being, ensuring a safe and inclusive living environment, and reporting regularly to supervisors on residents progress.
Qualifications

• Background in Human Services and experience working with vulnerable or marginalized groups.
• Strong Interpersonal Skills, including empathy, active listening, and the ability to build trust with residents.
• Knowledge of Case Management practices, including assessment, care planning, and documentation.
• Academic or practical grounding in Psychology and understanding of Mental Health concepts.
• Ability to handle sensitive situations with discretion and maintain professional boundaries.
• Good written and verbal communication skills in relevant local languages and in English.
• Ability to work collaboratively with multidisciplinary teams in a residential setting.
• Relevant degree or diploma in Social Work, Psychology, Counselling, or related field preferred.
• Prior experience in residential care, child welfare, or community-based organizations is an advantage.