Reservations Sales Associate

RESERVATIONS SALES ASSOCIATE/ FOR LUXURY HOTELS



Join the Leader and Domain Expert in Hotel Reservations & Revenue Management - South Asia.
Become a future ready Hotelier without being at the Hotel.

About Praxis :
Praxis is a leading Business Process Management company that specialises in Hotel Reservations Sales for over 300 mid - scale to luxury hotels in India and Outside India. It is also a domain expert in Revenue Management, on line Sales and Distribution, CRM, Database Marketing and Sales lead management for hotels. More than 23000 rooms are transacted at its state-of-the-art global delivery center in Gurgaon, National Capital Region (NCR), 

Roles and Responsibilities :

• Manage room reservations for guests, ensuring accurate and efficient processing of bookings.
• Provide exceptional customer service to clients, responding promptly to inquiries and resolving issues in a professional manner.
• Maintain up-to-date knowledge of hotel policies, rates, and availability to ensure seamless communication with customers.
• Collaborate with other departments (e.g., housekeeping) to ensure smooth execution of guest stays.

Job Requirements :

• 0-2 years of experience in hospitality or related field (room sales/reservation).
• Strong understanding of IHM systems and ability to learn new software quickly.
• Excellent communication skills with the ability to work effectively under pressure.
• Basic knowledge of wellness industry trends and concepts.