Reservations Executive
Taj Safaris · Chennai · onsite · Posted 70d ago
Undisclosed12–17 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Manage reservations operations with high accuracy and efficiency.
- Provide exceptional customer service to guests, responding promptly to their queries and concerns.
- Collaborate with other departments to ensure seamless guest experiences.
- Analyze and resolve complex reservation issues professionally.
- Develop and implement process improvements to enhance operational efficiency.
- Maintain accurate records of reservations and guest interactions.
Job Requirements
- Strong knowledge of hotel management systems and reservation software.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment with multiple priorities.
- Strong problem-solving and analytical skills.
- Experience working in a commercial setting with a focus on delivering exceptional customer service.
- Behavioral competencies include Process Excellence, Result Orientation, Collaborative Engagement, Change Championship, Growth Mindset, Guest Centricity, and Personal Effectiveness.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
International TicketingIATATravel AgencyTourismDomestic TicketingReservationAirlinesAir TicketingGuest serviceguestGuest HandlingHospitalityticketingTravelFront OfficeGuest RelationsHotel ManagementAmadeusGalileo
About Taj Safaris
Taj Safaris
Mumbai
India
About
Taj Safaris, part of the Indian Hotels Company Limited (IHCL), is a luxury hospitality brand specializing in wildlife tourism and safari experiences. The company operates premium lodges and resorts located near Indias renowned national parks, offering guests immersive wildlife encounters combined with world-class service. With a strong focus on sustainability, conservation, and authentic cultural experiences, Taj Safaris provides career opportunities in hospitality management, guest services, culinary arts, and eco-tourism operations, supporting its mission to deliver unforgettable journeys in nature.
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