Reservation & Ticketing Officer

Role & responsibilities

• Handling of reservations and ticketing by using the corresponding reservation system (GDS)
• Ticketing manual/automated
• Handling of Groups and Allotments
• Distribution of price quotations and information
• Handling of end-consumer and trade enquiries via calls and emails
• TSR Reconciliation
• Handling BSP Link enquiries, e.g. ADM, ACM, Refunds
• Bi-weekly benchmarking competitive fares for offices internationally

Preferred candidate profile

• Well versed with MS Office tools
• Excellent analytical ability
• Excellent knowledge of Airline - GDS (e.g. Amadeus/Sabre/Astral)
• Proficiency in the Usage of Internet
• Should have basic excel knowledge
• Experiences in the tourism sector
• IATA Knowledge and experiences in ticketing
• Fluency in English, further languages preferred
• Punctuality and reliability
• Ability to operate independently and with little guidance in a fast-paced, constantly evolving international environment whilst directly contributing to the company's growth and success

What we offer

• International team with global office network
• Modern office and dynamic work environment in Mumbai
• High level of responsibility
• Great team spirit