Reservation Executive

Key Responsibilities:

• Handle inbound and outbound calls professionally. • Assist guests with reservations and booking inquiries. • Explain room categories, packages, pricing, and offers. • Coordinate with guests to understand their requirements. • Maintain reservation records and follow up on booking inquiries. • Deliver excellent customer service and support. • Ensure clear and effective communication with guests.

Requirements:

• Experience: 1 to 3 Years • Good communication and convincing skills. • Customer service or reservation experience preferred. • Ability to manage multiple inquiries efficiently. • Basic computer knowledge and email handling skills.