Reseller Success Account Manager
Eagle Eye Networks · Bengaluru · onsite · Posted 48d ago
Undisclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- 5-7 years in Channel Management, Reseller Success, or Account Management.
- Strong understanding of the channel sales model and experience supporting partners to drive results.
- Strong understanding of customer success methodology, including customer success lifecycle management and customer success planning.
- Expertise in conducting business reviews, strategic planning, and sales enablement.
- Demonstrated ability to act as an internal partner, navigating complex internal/external relationships to drive growth.
- Proficiency in CRM and partner management platforms.
- Bonus: A strong desire to grow into Sales, Channel Sales, or Customer Success leadership roles.
Reseller Effectiveness Enablement
- Lead reseller training and conduct high-level product demonstrations.
- Provide tactical sales support, including assistance with quotes, orders, and technical support navigation.
Strategic Advisory Business Growth
- Conduct regular business and strategy reviews to align partner goals with Eagle Eye solutions.
- Analyze performance data to develop success plans that drive new opportunity development, retention, and expansion.
Internal Partnership
- Act as the primary "bridge" between internal Sales teams and reseller partners to facilitate joint territory growth.
- Identify and resolve business roadblocks by collaborating cross-functionally with Product, Marketing, and Support teams.
Position Overview
The Reseller Success Account Manager (RSAM) at Brivo Inc. is not a traditional Customer Success role. Instead, it is a high-impact Strategic Advisor dedicated to the operational and commercial effectiveness of our partners. As an RSAM, you are the critical bridge between our sales teams and our resellers, focusing on training, product demonstrations, and operational support. Your mission is to help resellers understand the performance of their business and customers, drive business growth and retention by ensuring resellers are fully enabled and acting as their internal advocate to navigate complex account strategies and resolve roadblocks.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
crmTechnical Supportoperational supportChannel SalesTrainingstrategic planningTerritory growthSalesaccount managementProduct Marketing
About Eagle Eye Networks
Eagle Eye Networks
IT Services & Consulting
201-500
employees
2012
14 years old
Bangalore / Bengaluru, Karnataka
India
₹12.4L PA avg
Avg at Eagle Eye Networks
About
Leads in cloud video surveillance, providing AI-driven analytics to enhance security and operational efficiency for businesses globally.
Industries
AnalyticsCloud ComputingCyber SecurityInformation TechnologySaaSSecurity
Employee ratings
10 reviews
2.8/ 5
Culture
3.0
Career growth
2.7
Work-life
3.2
Employees rate it well for
Work-Life Balance31Work Satisfaction31
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