Reporting Analyst (US Shift)

Whats unique about this role

The Operations Analyst will be responsible for supporting various operational tasks within the Managed Review team. This includes staffing support, vendor management, business operations, and reporting. The role requires strong analytical skills, problem-solving abilities, and the capacity to manage multiple tasks simultaneously

Role

• Prepare project status report and reviewer time and productivity reports for Managed Review matters.
• Assist with Review workspace set-up and administration of managed review tasks, including user credentialing, permission management, and workflow administration.
• Provide ad hoc reporting support by generating custom reports and analyses as requested by Managed Review stakeholders.
• Support review project staffing and onboarding function through clear communication with Recruiting and Managed Review team.
• Compile, maintain, and interpret key data and metrics from a range of sources and platforms to supported Managed Review planning, operations, and reporting on key performance indicators (KPIs)

Required Skills

• Ability to multi-task and remain calm under pressure.
• Willing to adapt quickly to a rapidly changing environment.
• Strong analytical skills, problem solving skills and resourcefulness.
• Think of Automation and applying newer tools and technologies to existing processes, to build efficiencies.
• 18+ months experience in business operations, analysis, reporting, or staffing in eDiscovery industry preferred
• Familiarity with project management tools and methodologies, as well as experience with data analysis and reporting
• Familiarity with Relativity preferred
• Strong analytical skills, problem-solving abilities, and the capacity to manage multiple tasks simultaneously.
• Proficiency in using Microsoft Office Suite, especially Excel
• Strong written and oral communication skills suited to a client-facing role, careful attention to detail, and general technical aptitude
• Ability to manage competing priorities and work independently or as part of a team
• A bachelors degree