FULLTIME
Renewal Sales Associate
Talentgum.com
Not specified · onsite · Posted 9d ago
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Section · 01
About this role
About the Company-
TalentGum is a leading e-learning platform launched in 2021 that aspires to transform the scope of extra-curricular education globally by encouraging the all-round development of children. The platform offers a multitude of expert-curated live, online courses such as dance, music, public speaking, art, and chess that are taught by subject-matter experts. These courses are specially designed to maximize the learning of children in the age group of 4 to 14. TalentGum is trusted by 1 lakh+ happy registered users across 71+ countries.
Renewals Sales and Client Servicing Executive Responsibilities:
● Tracking subscription renewals.
● Sending timely reminders to customers.
● Outbound Telecalling to ensure that clients are renewing their courses on time.
● Helping the existing customers with upgrades.
● Keeping thorough records of all current and potential clients.
● Ensure achievement of Renewal Collection targets.
● Exceed dened monthly, quarterly, semi- annual and annual sales quota.
● Gain comprehensive knowledge about courses and clarify information wherever required.
● Engage with customers at various points (welcome calls, service/feedback calls, renewal calls).
● Building strong client relationships by offering superior after-sales support which includes welcome calls, service/feedback calls, renewal calls. Client Servicing and Renewals Executive Requirements:
● A bachelor's degree in business administration or an area close.
A Renewal Sales executive with 1-2 years of experience.
● Microsoft Excel knowledge.
● The capacity to perform well under duress.
● Strong time- and project-management abilities.
● Excellent problem-solving and analytical abilities.
● Capable of effective communication.
● Superior customer service abilities.
Work Environment
● Leading, fast paced start-up with interactive and enthusiasts culture and flexible working hours
● Encourage project ownership, creative ideas, critical thinking, and constructive feedback.
● Leadership and learning opportunities, interaction with various stakeholders at all levels.
● Work directly with senior management to maximize career growth and exposure.
Industry: E-learning Employment
Type: Full-time
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Section · 02
Skills
Section · Company
About Talentgum.com
Talentgum.com
251
employees
2019
7 years old
Gurgaon / Gurugram, Haryana
India
₹5.9L PA avg
Avg at Talentgum.com
About
Welcome to TalentGum, the leading online destination for extracurricular learning for kids aged 5 to 14 years. Our mission is to empower young minds through interactive and engaging educational activities that go beyond the classroom.
At TalentGum, we understand that every child is unique, with their own interests and talents. That's why we offer a diverse selection of extracurricular activities, including Keyboard, Bollywood Dance, Chess, Public Speaking, Guitar, and Arts and Craft. Our interactive platform ensures that children have fun while learning, fostering their creativity, critical thinking, and problem-solving skills.
With a wide range of carefully curated courses and programs, we offer a holistic approach to education, focusing on the overall development of children. Our expert instructors are passionate about inspiring young learners and providing them with the skills they need to succeed in an ever-changing world.
Our platform provides a secure and monitored environment, allowing kids to explore and learn with confidence. We also offer progress tracking and personalized recommendations, ensuring that each child's learning journey is tailored to their individual needs.
Join our thriving community of young learners and unlock a world of endless possibilities. Whether your child is passionate about exploring new interests or honing existing skills, TalentGum is here to support their growth and help them achieve their full potential. Enroll your child today and watch them thrive in a dynamic and engaging educational environment. Together, let's ignite a lifelong love for learning and set them on the path to success.
Industries
Employee ratings
10 reviews
Culture
3.4
Career growth
3.1
Work-life
3.2
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