BENGALURU · FULLTIME
Remote Support Engineer
Schneider Electric
Bengaluru · onsite · Posted 20d ago
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Undisclosed2–8 yrsfulltimeBengaluru
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Section · 01
About this role
Roles and Responsibilities :
- Provide technical support to customers via phone, email, or chat for issues related to generators and electrical equipment.
- Troubleshoot and resolve complex technical problems using diagnostic tools and software.
- Collaborate with internal teams to identify root causes of issues and implement solutions.
- Document customer interactions, troubleshooting steps, and resolutions in a timely manner.
Job Requirements :
- 2-8 years of experience in a similar role providing remote technical support for industrial equipment or machinery.
- Strong understanding of generators, electrical draftsman principles, and data center operations.
- Proficiency in using diagnostic tools such as oscilloscopes, multimeters, etc.
Sourced from naukri
Section · 02
Skills
Electrical DraftsmanGeneratorData Center
Section · Company
About Schneider Electric
Schneider Electric
Industrial Automation
37.0k+
employees
1999
27 years old
Paris
France
About
Global leader in energy management and automation, driving sustainability and efficiency with €38.15 billion in 2024 revenue, innovating for a more sustainable future worldwide.
Industries
Industrial AutomationArchitecture & Interior Design
Employee ratings
5,153 reviews
4.1/ 5
Culture
4.0
Career growth
3.3
Work-life
4.0
Employees rate it well for
Work Life Balance535Work Culture444Salary408Work Environment315Learning313
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