Remote | Entry Level | Customer Support Advisor

Position Overview We are seeking a dependable and detail-oriented Remote Customer Support Specialist to assist with client communications and support coordination. This role focuses on managing incoming requests, organizing key details, and ensuring a smooth and responsive experience across all client interactions. This is a fully remote, entry-level friendly position ideal for individuals who are organized, proactive, and comfortable working in a structured, service-focused environment.

Key Responsibilities: Respond to client inquiries and provide timely, professional support

Coordinate and manage service-related requests using established processes

Gather and organize relevant information to ensure accuracy and efficiency

Communicate updates, confirmations, and follow-ups clearly and consistently

Maintain organized records of client interactions and support activity

Collaborate with team members to ensure a seamless support experience

Requirements: Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Ability to work independently in a remote environment

Detail-oriented with strong problem-solving skills

Comfortable using email, online platforms, and digital tools

What We Offer Fully remote work environment Flexible scheduling structure Structured onboarding and guided training Opportunities for increased responsibility and advancement Supportive and collaborative team culture Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual setting.