Release & Defect Process Coordinator

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Release & Defect Process Coordinator in Bangalore we're looking for

Your future role

Take on a new challenge and apply your expertise in release and defect management in a dynamic and innovative environment. You'll work alongside collaborative, detail-oriented, and supportive teammates.

You'll play a critical role in ensuring the seamless execution of releases and effective defect management across multiple streams. Day-to-day, you'll work closely with teams across the business (such as QA, Development, Business, and Change Management teams), lead defect triage sessions, and coordinate software releases, among other responsibilities.

You'll specifically take care of overseeing the defect lifecycle and ensuring release readiness, but also drive process adoption and compliance across cross-functional teams.

We'll look to you for:

• Overseeing and managing the complete defect lifecycle from identification to closure.

• Collaborating with teams to drive defect triage sessions and ensure timely resolution of issues.

• Tracking, analyzing, and reporting defect metrics, trends, and KPIs to stakeholders.

• Planning, coordinating, and executing software releases across various environments.

• Ensuring compliance with Change Management processes and organizational governance requirements.

• Leading process adoption initiatives and maintaining alignment with Quality Management System (QMS) standards.

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

• Degree in Computer Science, Information Technology, or a related field.

• 7+ years of IT experience, with at least 5 years in Release Management, Defect Management, or Change Management roles.

• Experience or understanding of SDLC, Agile, and DevOps methodologies.

• Knowledge of Change Management processes and industry-standard practices.

• Familiarity with ServiceNow for change, incident, and problem tracking.

• An ITIL certification (Foundation or higher) is preferred.

• Strong communication, coordination, and problem-solving skills.

Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:

• Enjoy stability, challenges, and a long-term career free from monotonous routines.

• Work with new security standards for rail signalling.

• Collaborate with cross-functional teams and supportive colleagues.

• Contribute to innovative and impactful projects.

• Utilise our flexible and inclusive working environment.

• Steer your career in the direction you choose across functions and countries.

• Benefit from our investment in your development through award-winning learning programs.

• Progress towards leadership or specialized roles in your career path.

• Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.