Relationship Officer Wheels

Roles and Responsibilities :

• Manage relationships with existing customers to ensure timely payment of loans and maintain a high level of customer satisfaction.
• Identify new business opportunities through referrals, networking, and marketing efforts to expand the customer base.
• Process loan applications, conduct credit checks, and make lending decisions in accordance with company policies.
• Provide exceptional customer service by resolving issues promptly and efficiently.

Job Requirements :

• 0-7 years of experience in auto finance or related field (car finance, commercial vehicle loans).
• Strong knowledge of auto loans, two wheeler loans (TW), used car loan, refinance options.
• Excellent communication skills for effective interaction with customers over phone calls.