Relationship Officer - Swadesh Banking

• The Relationship Officer - Swadesh Banking is responsible for developing and maintaining strong relationships with customers in the banks Swadesh Banking segment
• The role focuses on acquiring new customers, understanding their financial needs, and providing suitable banking products and services
• Key responsibilities include promoting savings accounts, current accounts, deposits, loans, remittance services, digital banking solutions, and other relevant financial offerings
• The officer meets prospective customers, conducts field visits, follows up on leads, and supports customer onboarding in accordance with the banks policies and regulatory requirements
• The role involves completing KYC and account-opening documentation accurately, ensuring timely resolution of customer queries, and maintaining updated customer records
• The Relationship Officer is expected to achieve business targets related to customer acquisition, deposits, product cross-selling, and service quality

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