Relationship Officer CV & CE Used
AU Small Finance Bank · Bhilwara · onsite · Posted 41d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description / Key Responsibilities
- Managed a portfolio of retail and SME customers, ensuring high-quality customer service and long-term relationship building
- Sourced new business for banking products including savings accounts, current accounts, loans, and cross-sell products
- Achieved assigned sales and revenue targets on a monthly and quarterly basis
- Identified customer financial needs and provided suitable banking solutions
- Maintained strong relationships with existing customers to ensure retention and portfolio growth
- Coordinated with internal teams such as credit, operations, and compliance for smooth processing of customer requests
- Ensured all documentation and KYC requirements were completed as per bank policies
- Monitored account performance and followed up on renewals, enhancements, and repayments
- Resolved customer queries and complaints within defined service timelines
- Prepared MIS reports and regularly updated management on business performance
Sourced from foundit
Skills
Customer ServiceBanking ProductsSales
About AU Small Finance Bank
AU Small Finance Bank
Banking
50.9k+
employees
1996
30 years old
Jaipur, Rajasthan
India
About
AU Small Finance Bank offer banking services such as personal banking, online banking, internet banking, business & corporate banking, insurance, loans, investments, retail banking & much more.
Industries
BankingFinancial Services
Employee ratings
14,223 reviews
3.8/ 5
Culture
3.6
Career growth
3.5
Work-life
3.7
Employees rate it well for
Work Culture1155Work Environment896Salary745Learning675Work Life Balance609
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