Relationship Manager

Job Description - Relationship Manager (Closing Operations)

Location: Bengaluru, Mumbai

Work Mode: 6 Days Work From Office

Reporting To: Micromarket CEO

We are looking for a proactive and customer-focused Relationship Manager to own the end-to-end property closing process. You will be the single point of contact for buyers and sellers from offer acceptance through property registration, ensuring a seamless and hassle-free experience.

• Manage the complete property closing lifecycle from offer acceptance to registration.
• Act as the primary point of contact for buyers and sellers throughout the transaction.
• Coordinate with legal teams, bankers, societies, registrars, and internal stakeholders to ensure timely completion of all formalities.
• Ensure accurate preparation, verification, and submission of all legal and financial documentation.
• Track registrations, loan disbursements, agreements, and documentation milestones.
• Resolve customer queries and proactively address issues during the closing process.
• Ensure smooth execution of property registration and ownership transfer.
• Maintain regular updates in CRM and ensure documentation compliance.
• Deliver an exceptional customer experience by ensuring timely communication and transaction closure.

• Bachelor's degree in any discipline.
• Experience in Real Estate, PropTech, Property Registration, Closing Operations, Documentation, or Customer Relationship Management.
• Strong understanding of property registration processes and real estate documentation.
• Experience coordinating with banks, lawyers, registrar offices, and housing societies.
• Excellent communication, stakeholder management, and negotiation skills.
• Strong organizational skills with the ability to manage multiple transactions simultaneously.
• High attention to detail and problem-solving mindset.
• Customer-first approach with a strong sense of ownership.

Workplace Type: In-Office

Employment Type: Full-time

Experience Level: mid-senior-level

Work Experience (years): 2 - 5 years

• relationship manager
• registration
• closing manager