Relationship Manager

Manage daily store operations

• Achieve sales targets (walk-in + B2B)
• Manage team (relationship + inside sales + warehouse)
• Ensure customer experience and conversion
• Maintain store inventory and display
• Procurement for BOS+MMS

KRA:-

• Achieve Monthly and Yearly revenue at store level
• Daily order fulfillment to be kept at 100%
• Manage and Achieve targets of team (RM + IS + WH)
• Customer Satisfaction (NPS to Improve)
• Availability score to be kept above 90%
• Manage Store cost (operational cost & Inventory control) at optimised level.

Key Skills

• Retail / B2B sales
• Team handling
• Store operations
• Customer experience

Entreprenuerial Mindset

Networking capability

Procurement Capability