Relationship manager

Responsibilities

• Customer Engagement: Building relationships with customers, understanding their needs, and guiding them through the buying process.
• Product Knowledge: Staying up-to-date on vehicle features, benefits, and technical specifications to effectively communicate with customers.
• Sales Process Management: Handling inquiries, conducting test drives, negotiating prices, and closing sales deals.
• Market Awareness: Understanding market trends, competitor offerings, and customer preferences to tailor sales strategies.
• Documentation: Preparing necessary paperwork for sales transactions, including contracts, financing, and registration documents.
• Follow-up: Maintaining contact with customers post-sale to ensure satisfaction and encourage repeat business or referrals.
• Team Collaboration: Working closely with the finance, service, and marketing departments to ensure a seamless customer experience.

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