NOIDA · FULLTIME
Relationship Manager

Matrimony.com
Noida · onsite · Posted 6d ago
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₹1.5L - ₹3.5L PA1–6 yrsfulltimeNoida
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Section · 01
About this role
Role & responsibilities
- The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners Key Responsibilities:
- Welcoming the customer on-board and create a Member Profile
- Understanding the member choice, expectations and identifying the uniqueness of the Member
- • Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories
- Maintaining good rapport with the member; providing the right Elite experience and delivering quality service • Managing a set customer portfolio with robust follow up Skill and Competencies required: • Excellent command over English language, fluency in the regional language( Hindi/English )proactive ness, listening skills, service orientation
- Ability to read/interact to understand the customer requirements
- High Emotional quotient, Persuasion Skills • Punctuality & Presentation skills Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence • Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Internal Job Promotions Fixed Salary + Huge Incentives+ Fixed increments
- Qualification - Any Degree Experience - 1 to 4 Years Permanent On Role Job
- Internal Job Promotions Fixed Salary + Huge Incentives+ Fixed increments PF + ESI + Gratuity + Health Insurance
- For any queries,
- Contact HR Rubala Kumari [phone removed]
- Send your CV on WhatsApp same number / Email
- Official Email: [email removed]
- Interview Address-A-23, ground floor , JDKD corporate Park Building , Mohan Estate, Mathura road, New Delhi 110044. Sarita Vihar Metro Station
- Nearest Metro Station Sarita Vihar, Voilet Line, Exit Gate No.1
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Section · 02
Skills
Customer ServiceCustomer RetentionUpsellingCustomer HandlingInside SalesCustomer RelationshipSalesClient SatisfactionOutbound SalesTelesales
Section · Company
About Matrimony.com

Matrimony.com
Internet
2.8k+
employees
1997
29 years old
Chennai, Tamil Nadu
India
₹3.6L PA avg
Avg at Matrimony.com
₹1.5L – ₹3.5L PA
This role
About
Online matchmaking & matrimonial services platform
Industries
Internet
Employee ratings
10 reviews
4.0/ 5
Culture
2.8
Career growth
2.7
Work-life
2.8
Employees rate it well for
Overall Company40Company Culture39
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