BENGALURU · FULLTIME
Relationship Manager
Bottle Lab Technologies Pvt Ltd
Bengaluru · onsite · Posted 13d ago
Sourced from
Undisclosed4–9 yrsfulltimeBengaluru
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Section · 01
About this role
As a Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health Safety and Food Safety regulations.
Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery.
Do you possess all these skills and wish to make an impact in the world of food and technology Join us now!
- Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager.
- Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.
- Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture.
- Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders.
- Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met.
- Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards.
- Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability.
- Manage vendor rotations and plan the operations for the assigned clients.
Qualifications:
- 4+ years of experience in the food industry with a Graduate/Diploma in Hotel Management
- Strong knowledge of operations, customer service, and people management
- Proven leadership experience managing teams in dynamic environments
- Results-driven, proactive, and capable of independent decision-making
- Resilient under pressure and able to meet deadlines effectively
- Knowledge of HSEQ standards with Basic Food Hygiene certification
- Good understanding of budgeting, food costing, and operational controls.
- Financially aware and proficient in relevant operational applications
- Excellent communication and interpersonal skills
- Adaptable, team-oriented, and comfortable in fast-paced settings
Message from CEO:
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
Customer Servicediploma in hotel managementCustomer ExperienceCostingfood productionfood costingFood IndustryB2BExpress.jsClient RetentionFood hygieneCommunication SkillsBudgetingCommunication And Interpersonal Skills
Section · Company
About SmartQ - Bottle Lab Technologies
Bottle Lab Technologies Pvt Ltd
Software Product
780
employees
2015
11 years old
Bangalore / Bengaluru, Karnataka
IN
₹8.9L PA avg
Avg at SmartQ - Bottle Lab Technologies
About
SmartQ is a finest food experiences powered by seamless technology
Industries
Software ProductHospitality
Employee ratings
10 reviews
4.0/ 5
Culture
3.9
Career growth
3.3
Work-life
3.7
Employees rate it well for
Overall Company40Company Culture39
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