Relationship Manager

• Develop and maintain strong relationships with project contractors, MEP contractors, EPC contractors, and electrical contractors.
• Identify new project opportunities and generate regular enquiries from the contractor network.
• Understand project requirements, BOQs, specifications, product requirements, and delivery schedules.
• Promote and sell wires, cables, switchgear, electrical products, and related solutions.
• Prepare quotations and coordinate with internal teams for pricing and special offers.
• Negotiate with customers and ensure timely closure of orders.
• Track projects from enquiry stage to quotation negotiation PO dispatch payment collection.
• Regularly visit customers, project sites, consultants, and contractor offices to develop business.
• Develop new customers and expand business with existing accounts.
• Maintain an updated project pipeline with expected order values and timelines.
• Coordinate with manufacturers, commercial teams, logistics, and internal sales teams for smooth order execution.
• Follow up on pending quotations, orders, dispatches, and customer requirements.
• Monitor outstanding payments and coordinate with customers for timely collections.
• Achieve assigned monthly and quarterly sales, GP, collection, and new-customer targets.
• Provide regular market feedback on competitor pricing, products, customer requirements, and upcoming projects.
• Maintain accurate customer and project data in the CRM/SF system.

• Monthly / quarterly sales achievement
• Gross Profit (GP) achievement
• New customer acquisition
• New project enquiries generated
• Project pipeline value
• Order conversion ratio
• Customer visits and productive calls
• Collection achievement
• Outstanding payment follow-up
• Number and value of projects developed
• Customer retention and business growth

Required Skills