Relationship Manager

Key Responsibilities:

• Manage and maintain relationships with existing clients.
• Understand client requirements and provide suitable solutions.
• Handle client queries, complaints, and escalations.
• Regularly follow up with clients.
• Coordinate with internal teams to resolve client issues.
• Identify opportunities for upselling and cross-selling.
• Achieve assigned sales/revenue targets.
• Maintain client records and prepare regular reports.
• Ensure good customer satisfaction and retention.

Requirements:

• Any Graduate / MBA preferred.
• 03 years of experience in Relationship Management, Sales, Customer Success, or Client Handling.
• Good communication and negotiation skills.
• Strong client-handling skills.
• Target-oriented and comfortable with follow-ups.