Relationship Manager

Role & responsibilities

• Source and manage business for Small Commercial Vehicle (SCV) loans, including both New and Used Vehicle financing.
• Identify, acquire, and maintain a healthy portfolio of SCV customers to achieve disbursement and business targets.
• Handle the end-to-end vehicle loan process, including customer sourcing, documentation, credit assessment coordination, loan processing, and disbursement.
• Develop and expand business in assigned markets by identifying new customer segments, dealers, transport operators, and referral channels.
• Build and maintain strong relationships with vehicle dealers, distributors, manufacturers, and business associates to generate consistent business leads.
• Conduct market visits to gather competitive intelligence, customer insights, and information on market trends.
• Vehicle Finance / Commercial Vehicle Lending
• Dealer Relationship Management
• Sales & Business Development

Preferred candidate profile :

Education

• Graduate in any discipline from a recognized university.
• Preference for candidates with qualifications in Commerce, Business Administration, Finance, or related fields.

Experience

• 2 to 6 years of experience in Vehicle Finance, Commercial Vehicle Loans, SME Lending, or Retail Asset Sales.
• Proven experience in sourcing New and Used Small Commercial Vehicle (SCV) loans.
• Existing relationships with vehicle dealers, transport operators, .
• Experience in portfolio management, collections follow-up, and delinquency control is an added advantage.

Required Skills & Competencies

• Strong knowledge of commercial vehicle financing products and lending processes.
• Ability to source and generate business through direct sales, dealer channels, and market references.
• Good understanding of customer profiling, documentation, and loan eligibility assessment.
• Strong relationship management and networking skills.
• Effective communication, negotiation, and sales closure skills.
• Ability to identify and develop new markets and business opportunities.
• Knowledge of local transport and logistics ecosystem will be an advantage.
• Proficiency in basic computer applications and digital sales tools.