Relationship Manager

Roles and Responsibilities :

• Manage a portfolio of existing clients to identify new business opportunities and expand services offered.
• Conduct cold calls, generate leads, and convert them into paying customers through effective communication skills.
• Develop strong relationships with clients by providing exceptional customer service, resolving issues promptly, and ensuring their needs are met.
• Collaborate with internal teams to resolve client queries, escalate complex issues when necessary.

Job Requirements :

• 0.6-2 years of experience in inside sales or telesales environment.
• Strong cold calling skills with ability to generate high-quality leads from scratch.
• Excellent communication skills for building rapport with clients over phone calls.
• Ability to work independently with minimal supervision while meeting targets.