OP
Relationship Manager
Onboard Process Kolkata · Bengaluru · onsite · Posted 56d ago
Not disclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are seeking a motivated and experienced Relationship Manager to join our team in India. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth.
Responsibilities
- Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with internal teams to ensure timely delivery of services and resolve any client issues.
- Conduct regular meetings with clients to review service performance and identify opportunities for improvement.
- Identify potential clients and conduct outreach to generate new business opportunities.
Skills and Qualifications
- Bachelor's degree in Business, Finance, or a related field.
- 1-5 years of experience in relationship management or customer service roles.
- Strong interpersonal and communication skills to engage effectively with clients.
- Ability to analyze client needs and propose suitable solutions.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent problem-solving skills and a proactive approach to client service.
Sourced from foundit
Skills
Customer Servicecrm softwareMarket ResearchProblem SolvingNegotiation SkillsSales Strategypresentation skillsLead Generationdata analysisaccount management
About Onboard Process Kolkata
OP
Onboard Process Kolkata
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