Relationship Manager

Company Description We are one of India's fastest-growing real estate advisory firms, trusted by more than 30,000 clients across 14 Indian cities and five global markets. Partnering with over 350 leading developers, we deliver end-to-end real estate services including property discovery, consulting, and commercial and residential solutions focused on long-term value. Our culture emphasizes collaboration, innovation, and professional growth, and we are consistently recognized as a Great Place to Work and a Dream Company to Work For. The organization has received multiple industry awards for excellence in consultancy, employer branding, and leadership, reinforcing our position as a trusted real estate partner. Fully RERA-compliant across key states, we offer a stable and compliant environment for professionals seeking a career in real estate advisory.
Role Description The Relationship Manager is a full-time, on-site role based in Lucknow, responsible for managing and deepening relationships with individual and institutional clients. This includes understanding client requirements, recommending suitable real estate options, and guiding clients through the end-to-end property transaction cycle. The role involves regular client meetings, follow-ups, and presentations, as well as coordination with internal advisory, sales, and operations teams to ensure a seamless customer experience. The Relationship Manager will track leads, maintain an updated pipeline in CRM tools, and work towards revenue and conversion targets while ensuring high levels of client satisfaction. The role also includes staying updated on market trends, developer offerings, and regulatory norms to provide accurate and trustworthy advice.
Qualifications

• Strong client relationship management skills, including active listening, negotiation, and conflict resolution to build long-term partnerships.
• Sales and business development abilities, with experience in lead conversion, pipeline management, and working towards revenue or performance targets.
• Excellent communication and interpersonal skills, with the ability to deliver clear presentations, explain complex information simply, and interact confidently with diverse stakeholders.
• Good analytical and advisory skills, including market research, basic financial understanding, and the ability to match client needs with suitable property solutions.
• Proficiency with CRM tools and standard office software (e.g., spreadsheets, presentation tools, email) to manage client information and reporting.
• Bachelor's degree in Business, Commerce, Marketing, or a related field; prior experience in real estate, banking, financial services, or consulting is an advantage.
• Demonstrated ability to work on-site, manage multiple client engagements simultaneously, and collaborate effectively with cross-functional teams.
• Knowledge of local real estate markets in Lucknow and familiarity with RERA guidelines or willingness to learn regulatory requirements.