Relationship Manager

Key Responsibilities:

      
Manage
overall branch sales operations, including business development, customer
service, and compliance.

      
Drive
home loan business growth through direct sourcing,  connectors, builder tie-ups, and open-market
channels.

      
Build
and maintain strong customer and builder relationships to maximize business
value and cross-sell opportunities.

      
Lead,
train, and motivate the sales team; recruit high-performing talent while
fostering engagement.

      
Develop
and implement strategies to achieve branch sales targets.

      
Monitor
branch portfolio performance and implement corrective measures.

      
Ensure
adherence to regulatory guidelines, internal policies, and audit requirements.

      
Collaborate
with Operations and Risk teams to streamline loan processes, maintain portfolio
quality, and control NPAs.

      
Oversee
collections for acquired portfolios to ensure healthy asset quality.

      
Track
market trends, competitive activities, and customer feedback; recommend
strategies to enhance business outcomes.

      
Execute
promotional campaigns, contests, and innovative initiatives to boost customer
acquisition.

 

 

Skills Required:

      
Proven
ability to lead sales teams and manage branch-level PL.

      
Strong
business development, networking, negotiation, and influencing skills.

      
Excellent
interpersonal, communication, and problem-solving abilities.

      
High
motivation, self-starter attitude, and bias for action in a high-performance
environment.

      
Strong
analytical skills to track performance and drive profitability.

      
Working
knowledge of Excel and sales MIS tools

 

Educational Qualifications and Experience:

      
< 2?5
years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposure
to Loans Against Property preferred.

      
Prior
experience in direct customer acquisition and channel sales; strong local
market knowledge and established regional network.

       Minimum Graduate

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