Relationship Manager

Roles and Responsibilities :

• Manage client relationships to ensure high levels of satisfaction and retention.
• Coordinate with clients to understand their needs and preferences for matrimonial services.
• Develop strategies to increase sales revenue through upselling and cross-selling of additional services.
• Monitor client feedback and make improvements to the overall service delivery process.

Job Requirements :

• 2-13 years of experience in a similar role within the travel & tourism industry.
• Strong skills in client servicing, relationship management, and retention techniques.
• Ability to work effectively with diverse groups, including clients from different cultures and backgrounds.