Relationship Manager - Working Capital

• Job Title: RelationshipManager-Working Capital
• Department: MSME
• Location: RO
• Type of Position: Permanent
• Reports To: AreaManager- Working Capital
• Reporting Into: NA

MSME vertical is a growing business for Ujjivan. The RelationshipManager will be an important position that will drive this business for the particular location.

Focused customer acquisition of Working Capital - Fund Based & NonFund Based customers for Facility amount up to Cr and drive business.

Self-sourcing of potential customer. Conversion of Leads from Channel partners(DSA/Connector) and Ujjivan Staff referrals.

Focus on Relationship building with clients through cross sell of CA,TD, Insurance, Salary accounts, BNB and drive transactions through Ujjivan

Coordinated with team members for the disbursement and work effectively forachieving assigned business targets

Portfolio management like renewal, interest servicing etc.

• Monthly Business volume as per the business target. Productivity ofaround 1.5 - 2 Cr Monthly Fresh Limit set-up
• Timely Interest servicing, Regular Churning to prevent Delinquency
• Timely Renewal of existing customers, managing 20 - 40 customers

• Coordination with Credit Manager for case approval and CAD and Operations forcase disbursement.
• Maintains Daily sales report and sharing with supervisor.
• Maintains DSA tracker for pay-out processing

• Daily/Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established for branches under his/her responsibility
• Implement, supervise and control effectiveness of commercial strategy toreach the productivity and growth targets established.

• Ensure customers are educated about all products/services offered by Ujjivan.
• Ensure lower customer attrition by providing different products as per customer requirement.
• Focus on lower TAT as per laid down standards.

• Monitor health of portfolio.
• Ensure, supervise the correct implementation of the credit proceduresincluding all the respective tools.
• Discuss strategies and changes in terms of products, capacity building,procedures etc.