Relationship Manager - Tractor and Crop Finance

Job Description:

We are seeking a dynamic and results-driven Relationship Manager - TFE to lead retail sales initiatives in the Tractors and Farm Equipment segment. The role involves enhancing the deposit pool, driving cross-sell opportunities, and ensuring high standards of customer service and branch administration. The ideal candidate will have a strong background in retail liabilities, excellent leadership skills, and a deep understanding of financial instruments and customer service cycles.

Responsibilities:

• Enhance the deposit pool from customers through targeted acquisition and retention strategies.
• Drive sales of non-deposit products including Mutual Funds, Insurance, and other cross-sell offerings.
• Generate fee income and contribute to branch profitability.
• Ensure delivery of high-quality customer service and establish service standards.
• Oversee branch administration and ensure regulatory compliance.
• Manage productivity and morale of branch team members.
• Take ownership of branch break-even and P&L performance.
• Liaise with product management, marketing, and other verticals for service enhancements and sales initiatives.
• Ensure seamless coordination across all units involved in the customer service cycle to deliver customer delight.