Relationship Manager - SS ( WFH )

Role & responsibilities

Packers & Movers Roles & Responsibilities at NoBroker.com

• Handle customer leads for packing and moving services.
• Understand customers relocation requirements, preferred dates, and locations.
• Explain service packages, pricing, inclusions, and moving process.
• Conduct inbound and outbound calls to generate and convert bookings.
• Coordinate with customers and moving partners for smooth relocation.
• Schedule packing, loading, transportation, and unloading services.
• Coordinate with vendors to ensure timely pickup and delivery.
• Follow up with customers before, during, and after the move.
• Address customer queries, complaints, and service-related issues.
• Track bookings, payments, and service status in the CRM.
• Ensure service quality and customer satisfaction.
• Achieve assigned booking, conversion, and revenue targets.

Preferred candidate profile

Candidate must knows english and Hindi fluently understand about basic idea about logistics and packers and movers for further information kindly connect me on whatsapp : [phone removed] ( Stephan )