Relationship Manager - Retail

We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank, with 3 years of experience in the BFSI industry. The ideal candidate will have a strong background in micro mortgages and excellent relationship management skills.

• Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults.
• Identify new business opportunities through networking and referrals.
• Conduct site visits to assess client needs and provide personalized solutions.
• Develop and implement strategies to increase sales revenue.
• Collaborate with internal teams to resolve customer queries and issues.
• Maintain accurate records of client interactions and transactions.

• Minimum 3 years of experience in the BFSI industry, preferably in micro mortgages.
• Strong knowledge of financial products and services related to micro mortgages.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Familiarity with banking regulations and compliance requirements.