JAIPUR · FULLTIME
Relationship Manager Platinum
AU Small Finance Bank
Jaipur · onsite · Posted 4d ago
Sourced from
Undisclosed2–10 yrsfulltimeJaipur
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Section · 01
About this role
Group Company: AU Small Finance Bank Limited
Designation: Relationship Manager Platinum
Office Location:
Position description: Accountable for meeting sales targets (No. and value) as per the defined scorecard
Primary Responsibilities:
- 1. Manage and grow the banking and investment relationships of High Net Worth (HNI) clients under the their portfolio.2. Increase CASA balances in the assigned portfolio through deepening existing relationships and acquiring new-to-bank (NTB) customers.3. Drive overall growth in liabilities and investment products within the HNI segment.4. Capture and maximize business opportunities through detailed client profiling in line with organizational processes (CRM).5. Develop and expand customer relationships for both liability and retail asset products.6. Inform clients about new products and enhancements to deepen and broaden banking relationships.7. Ensure portfolio profitability by cross-selling and up-selling across the Banks product suite.8. Manage segment-wise customer migration to enhance profitability and optimize service delivery.
Additional Responsibilities:
- 1. Deliver a superior service experience that exceeds the expectations of AU clients.2. Proactively identify potential problem accounts and implement risk-mitigating strategies.3. Ensure customer migration across sub-segments is managed smoothly and aligned with Bank policies.4. Promote and drive usage of digital and alternate banking channels to improve client convenience and reduce operational costs.5. Accurately and consistently record all sales and client engagement activities in the CRM system.6. Ensure strict compliance with regulatory and internal policies, especially in customer onboarding and account management.7. Foster long-term client relationships through trust, transparency, and proactive engagement.
Reporting Team
- Reporting Designation:
- Reporting Department:
Educational qualifications preferred
- Category:
- Field specialization:
- Degree:
- Academic score:
- Institution tier:
Required Certification/s:
Required Training/s:
Required work experience
- Industry: BFSI
- Role: Sales Executive, Sales Officer, Customer Service Executive/Officer, Relationship Executive/Officer
- Years of experience: 0 to 3
Key Performance Indicators: Business Volume, Average Ticket size, Boarding rate
Required Competencies: 1. ownership and accountability for results2. Customer-centric mindset and actions 3. adept at handling digital business apps and software4. hard work and detail-orientation5. eager to learn and grow as a banking professional 6. positive mindset, ethical and high integrity7. Bias for Action and Urgency
Required Knowledge: 1. Aptitude for lead generation2. Target Market Knowledge - Local Area geography familiarity3. Familiarity with Digital applications5. Detailed data collection/recording
Required Skills: 1. Professional Communication - Regional language proficiency, verbal and written fluency, soft-spoken2. Relationship Management - Client-Centric Approach, respectful3. Sales Forecasting Reporting
Required abilities
- Physical: 1. Physical fitness2. Mental agility3. Ability to do extensive field travel/work4. Ability to handle work pressure and demanding clients
- Other: 1. Valid Two-Wheeler Driving License2. Personal 2-wheeler3. Own Smartphone4. track record of past employment5. Positive reference check and clear civil report
Work Environment Details: 90% - Field, 10% - Office
Specific requirements
- Travel: High
- Vehicle: 2-wheeler
- Work Permit:
Other details
- Pay Rate:
- Contract Types: Permanent
- Time Constraints: Flexibile workhours as per business requirement
- Compliance Related: 1. Aherence to Code of Conduct policy of the bank2. Non-disclosure of confidential information about bank, clients 3. Responsible handling of bank assets s.a. ID Card, SIM, Marketing material, digital devices, Receipt book etc.4. Ensure adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines during all customer onboarding and account-opening processes.
- Union Affiliation:
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
Customer ServicecrmAnti money launderingCustomer OnboardingInvestment ProductsbfsiBankingData CollectionCASALead GenerationAmlAsset ProductscomplianceKYCCustomer Relationshipsfinanceaccount managementForecasting
Section · Company
About AU Small Finance Bank
AU Small Finance Bank
Banking
50.9k+
employees
1996
30 years old
Jaipur, Rajasthan
India
About
AU Small Finance Bank offer banking services such as personal banking, online banking, internet banking, business & corporate banking, insurance, loans, investments, retail banking & much more.
Industries
BankingFinancial Services
Employee ratings
14,223 reviews
3.8/ 5
Culture
3.6
Career growth
3.5
Work-life
3.7
Employees rate it well for
Work Culture1155Work Environment896Salary745Learning675Work Life Balance609
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