Relationship Manager (outbound)

Role & responsibilities

• Make outbound calls to prospective customers and corporate clients.
• Generate new leads through calling, databases, referrals, and online sources.
• Understand customer requirements and recommend suitable travel packages and services.
• Follow up regularly with leads through calls, WhatsApp, and email.
• Build and maintain strong relationships with existing and prospective clients.
• Convert qualified leads into bookings and business opportunities.
• Coordinate with the operations and reservations team for quotations, bookings, and customer requirements.
• Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM/database.
• Achieve assigned daily, weekly, and monthly calling and sales targets.
• Identify opportunities for corporate travel contracts and repeat business.
• Handle customer queries professionally and ensure timely resolution.
• Maintain regular communication with clients before and after the booking.
• Collect customer feedback and identify opportunities for repeat sales and referrals.

Preferred candidate profile

Perks and benefits

salary+ incentives

Perks and benefits

Travel allowance