Relationship Manager - Onboarding

Summary:

We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja

Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation

through field visits and cold calling, conducting client demos, onboarding restaurants, and

maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible

for achieving sales targets, managing client concerns, and executing local marketing initiatives.

Eligibility Criteria:

• Two-Wheeler along with Driving License
• Laptop for Client Demo

Roles and Responsibilities:

• Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services

(VAS).

• Generate leads through cold calling, field visits, and market references; proactively approach

restaurants to onboard them onto Petpooja.

• Build and nurture strong relationships with restaurant owners by understanding their

business needs and offering tailored solutions.

• Sign up restaurants by closing contracts and responding to inquiries from both new and

existing clients.

• Organise and participate in promotional events and local marketing activities to boost brand

visibility and drive referrals.

• Take ownership of operational and administrative aspects of sales, including reporting,

process optimisation, and system improvements.

• Regularly update management with performance insights and recommendations for

enhancing business relationships and improving service delivery.

• Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic

daily planning and execution.

• Establish a strong reference market by maintaining long-term relationships with onboarded

clients.

• Resolve client issues effectively using the escalation matrix and ensure high levels of

customer satisfaction.

• During field visits, you will be the first point of contact for potential clients, and you will

represent Petpooja professionally at all times.

• Be the face of Petpooja in the market, upholding and promoting the company's values and

mission.

Additional Qualifications and Skills:

• A bachelor's degree is preferred .
• Professional experience of 1-3 years in Sales.

2 Problem-solving attitude

• Customer-oriented mindset
• Knowledge of customer relationship management (CRM) practices
• Influencing Skills
• Presentability is required
• Fluent in communication