Relationship Manager-NBFC
IDFC Bank · Mumbai · onsite · Posted today
Not disclosed5–10 yrsfulltimeSourced from
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About this role
Job Requirements
About the Role
The Relationship Manager – NBFC will be responsible for acquiring and managing relationships with mid to large-sized NBFC clients. The role focuses on deepening customer engagement across asset and liability products, driving business growth, and ensuring compliance with regulatory and internal guidelines. The ideal candidate will act as the first point of contact for clients, delivering tailored solutions and contributing to the bank's strategic objectives.
Key Responsibilities
Primary Responsibilities
Education
About the Role
The Relationship Manager – NBFC will be responsible for acquiring and managing relationships with mid to large-sized NBFC clients. The role focuses on deepening customer engagement across asset and liability products, driving business growth, and ensuring compliance with regulatory and internal guidelines. The ideal candidate will act as the first point of contact for clients, delivering tailored solutions and contributing to the bank's strategic objectives.
Key Responsibilities
Primary Responsibilities
- Acquire and manage a portfolio of NBFC clients, ensuring seamless onboarding and servicing.
- Understand client needs and structure customized banking solutions aligned with the bank's policies.
- Drive business generation across asset and liability products within regulatory and risk frameworks.
- Conduct due diligence and manage credit exposure throughout the client lifecycle.
- Analyze financial reports to identify early warning signals and mitigate potential risks.
- Ideate and implement diversified revenue strategies and client acquisition campaigns.
- Collaborate with internal teams (Treasury, Risk, Compliance, Legal) to ensure efficient execution.
- Monitor customer satisfaction and recommend process improvements to enhance service delivery.
- Champion a customer-first culture and ensure high service standards across the team.
- Address regulatory pendencies, client escalations, BAU service requests, and franchise risk.
- Attract and retain top talent, monitor team productivity, and drive improvements in hiring and retention.
Education
- Graduate in any discipline
- Postgraduate in any field preferred
- 5–10 years of relevant experience in relationship management for NBFC clients
- Strong understanding of NBFC business models and banking products
- Proven ability to manage high-value client relationships
- Excellent communication, negotiation, and stakeholder management skills
- Analytical mindset with a focus on risk management and compliance
- Ability to lead teams and drive performance in a dynamic environment
- Growth in NBFC portfolio through strategic acquisition, relationship deepening, and revenue generation.
Sourced from foundit
Skills
Understanding of NBFC business modelsBanking ProductsRisk Managementcompliance
About IDFC FIRST Bank
IDFC Bank
Banking
43.1k+
employees
2018
8 years old
Mumbai, Maharashtra
India
About
IDFC FIRST Bank is one of India’s fastest-growing new-age private sector banks.
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BankingFinancial Services
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