Relationship Manager - Large Corporate Group Segment

Role Overview:

To develop and manage relationships with the Large Corporate Group Segment.

Key Responsibilities:

- Ownership of business development as per agreed plans.

- Initiate, manage and deepen client engagement; Build relationships at CXO/CFO levels.

- Educate and inform clients about the company's products, services and special offers.

- Ensure delivery of banking solutions in collaboration with other parts of the bank; Cross Sell Bank products (salary account/retail CA and SA, forex, DCM, Trade, CMS etc).

- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.

- Work with internal departments to ensure company meets clients' expectations.

- Oversee customer relationship management system.

- Maintain / enhance credit quality in the portfolio managed; Zero NPAs.

- Mentoring of assistant relationship managers and analysts.

- Franchise and brand building activities.