Relationship Manager Insignia Preferred Banking

Company Description RBL Bank is one of India's leading private sector banks with a growing nationwide presence, serving more than 15 million customers. The bank operates across six key business verticals, including Corporate & Institutional Banking, Commercial Banking, Branch & Business Banking, Retail Assets, and Treasury and Financial Markets Operations. Its network includes hundreds of branches and business correspondent outlets spread across 28 states and Union Territories, providing diverse banking products and services. RBL Bank is listed on both the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE), reflecting its strong position in the financial sector. Candidates can explore more about the bank's services and culture through its official website and blog.

Role Description The Relationship Manager – Insignia Preferred Banking is a full-time, on-site role based in South Mumbai. This role focuses on managing and growing relationships with Insignia Preferred Banking clients, providing personalized banking solutions and ensuring high service standards. The Relationship Manager will handle onboarding of new preferred customers, review and optimize their portfolios, and cross-sell relevant banking products such as deposits, loans, investment, and insurance solutions. Responsibilities include regular client meetings, proactive account monitoring, resolving service issues, and coordinating with internal teams to deliver seamless banking experiences. The role also involves achieving defined business targets while adhering to compliance, risk management, and regulatory guidelines.

Qualifications

• Candidates should possess strong relationship management and customer service skills, with the ability to build trust and maintain long-term client engagement.
• Candidates should possess sales and business development skills, including cross-selling, portfolio management, and target achievement in a banking or financial services environment.
• Candidates should possess communication and interpersonal skills, including clear verbal and written communication and the ability to interact effectively with high-net-worth clients.
• Candidates should possess analytical and problem-solving skills to assess client needs, interpret financial information, and provide suitable banking and investment solutions.
• Relevant skills such as knowledge of retail banking products, preferred banking services, and basic investment and insurance concepts would be beneficial.
• A bachelor's degree in finance, commerce, business, economics, or a related field is preferred; prior experience in relationship management or wealth/priority banking is an advantage.
• Ability to work on-site in South Mumbai, collaborate with internal teams, and comply with regulatory and internal policy requirements is essential.