Relationship Manager - HF_HOUSING FINANCE_0412_1246_1100185

Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets

. Sources new bank customers through external individual efforts and acquisition channel

. Ensures high levels of customer service orientation and application of bank policy.

. Cross-sells bank products to existing set of branch customers, which are mapped

. Informs customers of new products or product enhancements further to expand the banking relationship.

. Plans and conducts special sales initiatives and events for prospective and existing clients.

. Coordinates with other group companies to provide seamless access to other products.

. Maintains complete relationship record for assigned customer accounts.

. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile:

. Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

. Very good understanding of Trade and Forex & CA.

. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance

. Understanding of Mutual Funds and Insurance is an added advantage

. Graduate 4 - 6 years of experience

. Post Graduate - 2 -4 years of experience

. Customer orientation

. High energy levels with a motive to succeed