Relationship Manager - GL West
Bajaj Finance · Not specified · onsite · Posted 20d ago
Undisclosed4–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
This position is open with Bajaj finance limited. The Branch manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals.
Responsibilities - Responsible for overall branch operations, performance & profitability of the branch.
- Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility.
- Plan, conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth.
- Focus on customer engagement for new customer acquisitions & retainment of old customers.
- Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.
- Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies.
- Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
- Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
- Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
- Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
- Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc.
- Responsible for correct valuation & maintenance of 100% process compliance at branch.
- Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.
- 4-7 years of relevant experience required.
- Bachelor's Degree/Post-graduation Degree preferred.
- Previous experience in gold loan banking, gold loan products, management or client service preferred.
- Consistently demonstrates clear and concise written and verbal communication skills.
Sourced from naukri
Skills
Customer EngagementGold LoanacquisitionsProcess complianceFinancial ProductsGLBankingbrand visibilitysecuritiesRelationship ManagerCommunication SkillsoperationsmaintenancecompliancefinancemarketingBranch Operations
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
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