Relationship Manager - Full Time

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Key Responsibilities
Develop and maintain strong relationships with existing and potential clients.
Understand customer requirements and provide suitable products or service solutions.
Act as the primary point of contact for customer inquiries and concerns.
Identify opportunities for upselling and cross-selling products/services.
Regularly engage with clients through calls, meetings, and follow-ups.
Resolve customer issues promptly and ensure a high level of client satisfaction.
Achieve assigned sales and relationship management targets.
Monitor customer accounts and maintain accurate records in CRM systems.
Coordinate with internal teams to ensure seamless customer service delivery.
Gather customer feedback and provide insights to management.