Relationship Manager (Field Sales)

Company Description TradeIndia.com, operated by Infocom Network Private Limited, is India's largest B2B marketplace, connecting buyers and sellers across global markets. With more than 11 million registered users, the platform supports manufacturers, exporters, importers, and service providers by promoting their products and services worldwide. TradeIndia offers a broad range of value-added services that simplify direct contact between buyers and Indian sellers, enabling efficient sourcing of diverse products and services. The marketplace features comprehensive, up-to-date listings and detailed product descriptions from both Indian and international suppliers, helping businesses make informed trade decisions. As a trusted one-stop platform for global trade needs, TradeIndia continues to expand its reach and impact in the B2B ecosystem.
Role Description The Relationship Manager (Field Sales) is a full-time, on-site role based in the Kolkata metropolitan area. This role involves meeting prospective and existing business customers, presenting TradeIndia's B2B solutions, and driving subscriptions and revenue through field sales activities. The Relationship Manager will build and maintain long-term client relationships, understand customer requirements, and recommend suitable digital and marketing solutions available on the platform. Daily responsibilities include generating and qualifying leads, scheduling client visits, delivering product demonstrations, negotiating commercial terms, and closing deals. The role also includes coordinating with internal teams for smooth onboarding, ensuring timely service delivery, and regularly following up with clients to support renewals, upselling, and customer satisfaction.
Qualifications

• Strong sales and business development skills, including lead generation, field sales, negotiation, and deal closing.
• Customer relationship management abilities, with experience in client servicing, account management, and stakeholder communication.
• Good understanding of B2B marketplaces, e-commerce, or digital platforms, preferably within the trade or SME ecosystem.
• Excellent verbal and written communication skills in English and local languages, with strong presentation and interpersonal abilities.
• Ability to work in a target-driven environment, manage time effectively, and plan daily field activities in the Kolkata region.
• Proficiency in using basic office and CRM tools (e.g., MS Office, spreadsheets, online reporting systems).
• Bachelor's degree in Business, Marketing, Commerce, or a related field; relevant sales or B2B experience is highly advantageous.
• Comfort with frequent travel within the Kolkata metropolitan area and willingness to conduct regular in-person client meetings.