Relationship Manager-DSA-Housing Loans
Ujjivan Small Finance Bank · Pune · onsite · Posted 56d ago
Undisclosed1–2 yrsfulltimeSourced from
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About this role
Job Title
Department
Sub-department
Type of Position
Location
Reports To
Role purpose objective
Size of the role
Financial size
Non-financial size
Key duties responsibilities of the role
Business/Financials
Customer (Both Internal External)
Location - Pune,Akurdi,Pimpri,Navi Mumbai,Thane,Dombivli,Vadodara,Ahmedabad,Nagpur,Virar
Relationship Manager-DSA-Housing Loans
Department
HousingLoans
Sub-department
DSA
Type of Position
Full-time
Location
BRANCH
Reports To
Regional Sales Manager-DSA
Role purpose objective
- Managing End to End sales life cycle of tapping prospects through marketing activities, understanding their requirement and rendering advice
- Negotiating commercials, timely disbursement of loan and providing other Bank Products.
- Implementing tactics to enhance market penetration through DSA channels marketing activities.
- To set up distribution DSA channel involving in DSA empanelment handling cases referred by DSA's directly.
- Applicable to all loan officers with 12 Months of service
Size of the role
Financial size
- Cost of hiring and placing new Relationship Officers at Branches
- Operational Cost of managing the Conveyance and Claims of Relationship Officers
- Cost of procurement marketing collaterals, sales aids
- Shall be expected to manage a portfolio of Cr. Progressively
Non-financial size
- Managing a single product across the branches of operations
- Managing a team size of 5 employees progressively
- Managing assets like marketing collaterals, Stationary, Dockets and Systems
- Managing hiring and placement of Relationship Officers in required Branches
Key duties responsibilities of the role
Candidates should be able to deliver budgeted business figures from the cluster of control through placing adequate manpower across active branches. He/She is also responsible for building a quality portfolio without compromising on the quantum of business.
Business/Financials
- Engaging empaneling with various DSA's in that particular location for increasing Traffic for HL
- To set up distribution via DSA enrollment across the location.
- Targets on number value of files for Log-in, approval, disbursement of HL
- 65% of target of HL 15% from FD, 15% of S/A and 10% of standalone Insurance
- Collection of Bounced cases for no zero default track of all customers sourced.
- FTR on all files
Customer (Both Internal External)
- Attend and address customer queries and grievances within the defined TAT.
- Managing internal and external customer relationship to ensure customer satisfaction.
- Ensure customers are educated about all products/services offered by Ujjivan.
- Ensure lower customer attrition by providing different products as per customer requirement.
- Focus on lower TAT as per laid down standards.
Location - Pune,Akurdi,Pimpri,Navi Mumbai,Thane,Dombivli,Vadodara,Ahmedabad,Nagpur,Virar
Sourced from naukri
Skills
customer satisfactionRegional SalesRenderingEnd To End SalesRegional Sales ManagerLoansCustomer QueriesDisbursementHousing LoansRelationship ManagerCustomer RelationshipoperationsProcurementSalesmarketing
About Ujjivan Small Finance Bank
Ujjivan Small Finance Bank
Banking
24.4k+
employees
2017
9 years old
Bangalore/Bengaluru, Karnataka
India
About
Empowers financial inclusion across India, serving over 90 lakh customers with over ₹6,400 crore profit and a strong focus on inclusive, tech-led banking.
Industries
BankingFinancial Services
Employee ratings
7,630 reviews
4.0/ 5
Culture
4.0
Career growth
3.5
Work-life
3.9
Employees rate it well for
Work Culture689Salary511Work Life Balance407Work Environment388Senior Management339
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