SURAT · FULLTIME
Relationship Manager - Affordable LAP
IDFC Bank
Surat · onsite · Posted 12d ago
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Not disclosed5–10 yrsfulltimeSurat
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Section · 01
About this role
Job Requirements
Role/ Job Title: Relationship Manager-Affordable LAP
Function/ Department: Affordable Mortgage Loans
Job Purpose:
Graduate
Years of Experience:
5-10 Years
Role/ Job Title: Relationship Manager-Affordable LAP
Function/ Department: Affordable Mortgage Loans
Job Purpose:
- To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
- Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.
- Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
- Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Loan AGainst Property portfolio.
- Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
- Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
- Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.
- Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
- Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.
Graduate
Years of Experience:
5-10 Years
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Section · 02
Skills
Team developmentCross-Functional CollaborationDigital Tools and PlatformsCustomer Service ComplianceRisk ManagementCustomer Acquisition
Section · Company
About IDFC FIRST Bank
IDFC Bank
Banking
43.1k+
employees
2018
8 years old
Mumbai, Maharashtra
India
About
IDFC FIRST Bank is one of India’s fastest-growing new-age private sector banks.
Industries
BankingFinancial Services
Employee ratings
14,599 reviews
3.9/ 5
Culture
3.7
Career growth
3.5
Work-life
3.8
Employees rate it well for
Work Culture1157Salary988Work Life Balance884Senior Management749Work Environment611
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