Regulatory Conduct Risk Governance Lead

Job Summary

• Lead effective regulatory conduct risk governance and provide trusted, risk-based advice to country and business stakeholders.
• Translate regulatory developments and conduct risk expectations into clear impact assessments, policies, governance actions, and senior-management reporting.
• Enable consistent, timely and well-controlled delivery of regulatory conduct risk activities across BAU and evolving offshore-managed service processes.

Key Responsibilities:

• Regulatory Horizon Scanning and Insight
  • Monitor regulatory developments, consultations, enforcement actions and emerging practices across relevant jurisdictions, assessing their applicability and potential impact on the organisation.
  • Deliver timely, decision-useful regulatory insights, impact assessments, briefings and dissemination materials for country teams, senior management and risk committees.
• Policy and Standards Management
  • Develop, review and maintain policies and standards aligned to regulatory requirements and conduct risk expectations.
  • Manage the end-to-end policy lifecycle, including drafting, review, approval, communication, implementation support and archiving.
  • Provide practical interpretation and implementation guidance to business and country stakeholders.
• Governance, Reporting and Risk Management
  • Support effective operation of regulatory conduct risk governance forums through forward planning, quality papers, accurate records and disciplined follow-through.
  • Track regulatory commitments, actions, issues and outcomes to timely closure, escalating overdue items, control weaknesses, serious breaches and risk appetite concerns through appropriate governance channels.
  • Produce meaningful aggregated MI and analytics, with clear and concise reporting for Managed Services, senior management, risk committees and regulators where required.
• Stakeholder Partnership and Service Delivery
  • Partner with Compliance, Risk, Legal, Business, Technology and relevant framework, policy and advisory teams to deliver a consistent approach to regulatory conduct risk management.
  • Act as a trusted adviser and key contact for relevant RIU matters, providing responsive day-to-day support to country and BAU teams.
  • Build effective relationships with senior executives and external regulators where required, communicating complex matters clearly and constructively.
• Offshore Migration, Change and Conduct
  • Support migration and stabilisation of activities into Managed Services, adapting responsibilities as processes and tools mature while maintaining clear ownership, controls and service quality.
  • Apply an agile approach to BAU priorities, manage change effectively and drive timely resolution of delivery, risk and control matters.
  • Operate as a senior individual contributor unless separate people-management accountability is confirmed; influence outcomes across teams without compromising the independence of Risk and CFCR.
  • Model the Group's Values and Code of Conduct, promote openness and risk awareness, embed Here for good, and lead relevant CFCR Outreach priorities.

Motivations:

• Motivated by interpreting complex and evolving regulatory requirements and converting them into clear, practical action.
• Energised by building effective governance, improving controls and delivering high-quality insight that supports sound senior decision-making.
• Thrives in collaborative, agile and evolving service environments where influence, sound judgement and disciplined execution create measurable risk outcomes.

Skills and Experience:

• Must-have Skills
  • Regulatory Environment - Financial Services
  • CFCR Policies and Standards
  • CFCR Risk Type Advisory and Risk Assessment
• Other Skills
  • Regulatory Horizon Scanning and Impact Analysis
  • Governance, MI and Executive Reporting
  • Manage Change and Agile Delivery
  • Effective Communication and Stakeholder Management

Qualifications:

• Key Experiences
  • Relevant experience in regulatory compliance, conduct risk, risk governance or a comparable financial-services control function.
  • Demonstrated experience in regulatory horizon scanning, impact assessment, policy and standards management, and translating requirements into implementation actions.
  • Experience supporting governance forums, tracking regulatory commitments and issues, and producing senior-management MI, committee papers and concise briefings.
  • Proven ability to influence and advise senior stakeholders across Compliance, Risk, Legal, Business and Technology in a matrix environment.
  • Experience managing change, service transition or offshore migration is desirable, together with sound judgement in escalating regulatory and control matters.
• Certifications / Qualifications
  • No mandatory certification is specified in the source job description. A relevant degree or professional qualification in law, compliance, risk, governance or financial services would be advantageous.
• Languages
  • Fluent written and spoken English, with the ability to produce clear regulatory analysis, policy guidance and senior-level reporting. Additional language capability may be required depending on country coverage.