Registrations Specialist

Role & responsibilities

About the Role
As a Registrations Specialist you will own the full execution of state sales tax registrations and
account linkings - ensuring customers are properly registered, connected, configured, and ready for
filing and compliance.

Key Responsibilities
• Complete state registrations
• Execute account linkings (verify, audit and connect client state accounts).
• Resolve registration and linking blockers with states and customers
• Identify and escalate overdue filing periods to the Compliance team
• Maintain accurate registration data (account IDs, logins/passwords, imposition types)
• Complete ongoing state registration projects and long-running registration blockers
• Own resolution of registration, linking and filing blockers tied to account setup
• Communicate updates through Scope, Fin, and Basecamp with internal teams, customers, and
states.
• Proactively contact state agencies when issues arise
• Escalate registration and linking risks and blockers in a timely manner

Preferred candidate profile

Qualifications
• 1-3 years of indirect tax (sales and use tax) registration experience
• Strong organizational skills and highly detail oriented.
• Comfortable initiating phone calls, pressing for necessary information and following-up to achieve
needed results.
• Capable of troubleshooting issues and finding solutions as they arise.
• Comfortable using various softwares to track projects and customer information.
• Ability to manage multiple projects, and keep track of project deadlines efficiently.• Familiarity with sales tax, GST/HST, VAT, or compliance-related services.
• Experience working in accounting or bookkeeping.
• Prior experience at a fast-growing SaaS or B2B technology company.

• Probation period: 6 months

Working hours: 9am5pm EST for the first 3 months; flexible scheduling available thereafter for those meeting expectations