Regional Training Manager

Position Overview

The Senior Manager – Regional Training Manager will be based out of Mumbai and will lead training delivery across multiple branches in the assigned region. The role is responsible for strengthening employee capability through functional, behavioural, and digital learning interventions. The position requires strong facilitation skills (classroom and virtual), content creation capability, and proven experience within the financial services industry

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Position Detai

• lsRole: Senior Manager / Manager – Regional Training Manag
• erLocation: Mumbai (THAN
• E)Scope: Responsible for managing and supporting training needs across multiple branches within the regio

n.
Key Responsibilit

iesTraining Delivery & Facilitat

• ionConduct Induction, Refresher, Functional, Product, and Behavioral training sessions for employe
• es.Facilitate training for customers, channel partners, and B2B stakeholders when requir
• ed.Deliver learning effectively across both classroom and virtual (VILT) forma
• ts.Travel across the region to support branches, conduct sessions, and ensure consistent training delive
• ry.Partner with branch leadership to identify gaps and recommend suitable training interventio

ns.Digital Learning & Content Creat

• ionCreate clear, engaging training material—presentations, guides, short videos, assessments, and simple digital modul
• es.Refresh and modernize existing content so it is easy to understand and accessible in digital forma
• ts.Use tools like Canva and other AI-based tools to improve the quality, design, and delivery of learning materi
• al.Support Train-the-Trainer (TTT) programs by preparing easy-to-use content and helping design smooth digital learning experienc

es.Stakeholder Managem

• entWork closely with Product Managers, SMEs, Operations, HR, and internal trainers to ensure accurate, updated training delive
• ry.Build strong working relationships with regional/branch managers to understand business priorities and capability nee
• ds.Communicate training plans, outcomes, and feedback effectively to leadership and stakeholde

rs.Process & Documentat

• ionMaintain training MIS, reports, attendance, participant feedback, and assessmen
• ts.Ensure documentation is audit-ready and aligned to internal compliance standar
• ds.Track training effectiveness and share insights for continuous improveme

nt.
Skills & Competencies Requ

iredTraining & Facilitation Sk

• illsStrong facilitation skills across physical classrooms as well as virtual platforms (VI
• LT).Ability to engage participants and simplify complex topics for diverse audien
• ces.Experience delivering behavioral and soft-skills training is prefer

red.Content Development & Digital Sk

• illsAbility to create simple, engaging, and visually appealing digital training cont
• ent.Working knowledge of Canva and comfort using AI tools for content creation, visuals, and basic video eleme
• nts.Familiarity with LMS usage and digital learning platfo

rms.Behavioral Competen

• ciesExcellent verbal and written communication ski
• lls.Strong interpersonal and stakeholder management capabil
• ity.High level of ownership, planning, and organizational ability to manage multiple branc

hes.
Qualifications & Exper

• ienceMandatory: 8-10 years of experience overall of which minimum 3 in financial services (Broking, BFSI, Wealth, Insurance or related domains) in a sales training or capability-building
• role.Graduate/Postgraduate in any discipline. Certifications in L&D, facilitation, or instructional design are an advan
• tage.Experience handling multi-location training delivery and virtual sessions is desir
• able.Basic Proficiency in Canva, digital tools, and AI-based content creation platforms is requ