Regional Trainer

Job Description Regional Trainer

Company: Kalyan Jewellers
Department: Training
Reports To: Training Manager

Job Summary:

Responsible for delivering effective training programs across assigned regions to improve employee knowledge, sales performance, product knowledge, customer service, and operational efficiency.

Key Responsibilities:

• Conduct employee onboarding, product, sales, customer service, and soft skills training.
• Provide on-the-job training through store visits, demonstrations, and role plays.
• Identify training needs and performance gaps across stores.
• Develop and update training materials and presentations.
• Monitor training effectiveness and prepare performance reports.
• Coordinate with regional teams and management to improve employee performance.
• Support continuous learning and development initiatives.

Qualifications & Experience:

• Any Bachelor's Degree.
• Minimum 2 years of experience in a dedicated training role.
• Retail or jewellery industry experience preferred.
• Experience in field or regional training is an advantage.

Required Skills:

• Excellent communication and presentation skills.
• Strong coaching and facilitation abilities.
• Good analytical and organizational skills.
• Proficiency in MS Office and training tools.
• Ability to work independently and manage multiple locations.

Work Requirements:

• Willingness to travel extensively within the assigned region.
• 6 working days per week.
• Must maintain grooming standards as per company policy.