Regional Support & Commissioning Engineer / Senior Engineer

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Regional Support & Commissioning Engineer / Senior Engineer

Bengaluru

Full-time

Project Engineering & Customer Support

Posted: Jul 01, 2026

Key Responsibilities

• Project Execution & Commissioning
• Perform installation, configuration, testing, and commissioning of Industrial IoT Gateways, Data Loggers,
  
  

RTUs, PLCs, Energy Meters, Sensors, Communication Devices, and SCADA systems.

• Execute SAT activities and ensure successful project commissioning at customer sites.
• Conduct pre-installation site surveys and verify infrastructure readiness.
• Coordinate with EPCs, system integrators, contractors, and customers during project execution.
• Validate communication with field devices, cloud platforms, and SCADA systems.
• Ensure projects are commissioned as per approved engineering drawings, technical specifications, and
  
  

quality standards.

• Technical Support & Service
• Provide on-site and remote technical support for hardware, software, networking, and communication-related
  
  

issues.

• Diagnose and resolve field issues involving Industrial IoT devices, communication networks, PLCs, RTUs,
  
  

inverters, energy meters, weather stations, and third-party equipment.

• Perform preventive maintenance, health checks, firmware upgrades, and corrective maintenance.
• Coordinate with Product Development, Software, Production, and Project Engineering teams for complex
  
  

technical issues.

• Ensure timely closure of customer complaints and service tickets while meeting defined response and
  
  

resolution timelines.

• Customer Support
• Build strong customer relationships through responsive technical support.
• Conduct customer training on system operation, troubleshooting, and maintenance.
• Provide regular project updates and communicate technical findings effectively.
• Support warranty services, annual maintenance activities, and post-commissioning customer requirements.
• Documentation & Reporting
• Prepare commissioning reports, installation reports, service reports, preventive maintenance reports, and site
  
  

visit documentation.

• Maintain accurate records of project activities, customer issues, and service history.
• Update CRM, ticketing systems, and internal project management tools with field activities and resolutions.
• Support preparation of technical documentation whenever required.
• Safety & Compliance
• Follow company safety policies and site safety regulations during all field activities.
• Ensure compliance with quality procedures and engineering standards.
• Maintain company assets, test equipment, and tools in good working condition.
  
  

Required Technical Skills

• Good understanding of Industrial IoT, PLC and Automation Systems .
• Experience with Industrial Gateways, RTUs, PLCs, Data Loggers, Energy Meters, Inverters, Sensors, and
  
  

Communication Devices

• Knowledge of Industrial Communication Protocols including:
• Modbus RTU
• Modbus TCP
• RS232
• RS485
• Ethernet
• TCP/IP
• MQTT (preferred)
• OPC UA (preferred)
• Electrical panel wiring and troubleshooting
• Network configuration including routers, switches, VPN, LAN/WAN, and basic firewall concepts
• Linux and Windows-based device configuration
• Hardware diagnostics and troubleshooting
• Basic understanding of SQL databases and cloud-based monitoring platforms is desirable
• Ability to read electrical drawings, wiring diagrams, and network architecture diagrams.
  
  

Qualifications

• Diploma or Bachelor's Degree in one of the following disciplines:
• Electrical Engineering (EE/EEE)
• Electronics & Communication Engineering (ECE)
• Instrumentation Engineering
• Electrical & Electronics
• Renewable Energy Engineering
• Automation Specialisation
• Or an equivalent technical qualification
  
  

Experience

Engineer:

• 1-2 years of experience in Industrial Automation, Industrial IoT, Renewable Energy, SCADA, Field Service,
  
  

Technical Support, or Commissioning.

Senior Engineer

• 2-5 years of relevant experience with proven capability to independently execute commissioning activities,
  
  

lead site support, and coordinate with customers and internal engineering teams.

Preferred Experience

• Experience in Solar PV, Battery Energy Storage Systems (BESS), Hybrid Power Plants, Microgrids, or Utility
  
  

Automation.

• Exposure to SCADA, Energy Management Systems (EMS), Power Plant Controllers (PPC), or Distributed
  
  

Energy Resource Management Systems (DERMS).

• Experience with industrial networking and remote monitoring systems.
• Familiarity with CRM platforms, ticketing tools, and service management systems.
• Strong troubleshooting, analytical, and documentation skills.
• Programming knowledge in C/C++, Java, Python, or scripting is an added advantage.
• Experience with IEC 61850, IEC 60870-5-104, DNP3, or OPC communication protocols is desirable.
  
  

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