Regional Service Lead
Zodiac HR Consultants · Mumbai · onsite · Posted 23d ago
₹5.0L - ₹8.0L PA5–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Regional Service Leader
Location: Mumbai
Budget: 6-9 LPA
Experience: 5-8 Years
Key Responsibilities:
- Manage regional Laptop/Desktop after-sales service operations.
- Coordinate with Authorized Service Partners (ASPs) and service teams.
- Monitor SLA, TAT, service quality and partner performance.
- Handle escalations and drive RCA & corrective actions.
- Manage regional/partner operations and stakeholder coordination.
Must-Have: Laptop/Desktop Service, ASP Management, SLA, Escalation Management, Service Operations, Partner Management, RCA & Team/Regional Handling.
Sourced from naukri
Skills
ASP ManagementDesktop ServiceOEM serviceCMSservice deliveryIT HardwareAfter Sales ServiceLaptop ServiceRCASLA ManagementService Operations
About Zodiac HR Consultants
Zodiac HR Consultants
Recruitment
30
employees
2006
20 years old
Thane
India
₹5L – ₹8L PA
This role
About
Zodiac HR delivers Exceptional HR Consulting Services to Clients and Candidates. Since 2006 we are managing the Top Client Portfolio in India, US & Overseas.
Industries
RecruitmentManagement Consulting
Employee ratings
33 reviews
3.0/ 5
Culture
3.0
Career growth
3.1
Work-life
2.8
Employees rate it well for
Senior Management6Career Growth4Learning4
Find them on